John Han: Below is from a YouTube user "PLCI" who successfully fixed it.
Finally got it to work. Problem is that I couldn't find the gear. Remove
three small screws (1 at top and 1 on each side) of the 'DO NOT PRESS DOWN'
metal think to take it off. Then I got a good look inside (with better
lighting as well) applied good pressure on the gear and Bam! it worked.
John Han: Please let me know the model # & symptom such as error code.
MimisPublishingCo: Thanks for sharing! My camcorder is snagging the tape. So what do I do
about fixing it would you know John Han?
Андрей Киркоров: Помог парень, СПАСИБО!
Francisco José: yes yes yes yes yes yes , thank you very much friend
jkalet: OMG This worked! I spent the last hour looking on-line how to fix my
non-closing door and your video was the only thing that worked. You. Are.
TheJimbojetset1: you are brilliant worked for me on a Samsung thanks pal
sweetdreamstoall: Hi Jhon I have a Sony video camera HI 8
When I put the tap to watch videos. It plays for a second then it give me
and error REINSERT THE CASSET. What could be the problem? The camera work
and fine I always watched videos on it. But somehow dose not take it
anymore please help me
Randall Rosenberg: Hello, I was able to get the Handycam to close and reset. But every time I
do, the very next time I open the tape compartment to put the tape in, it
doesn't close again. Am I doing something wrong? I have the DCR-HC26.
Stonewall Towery: Man, you are an amazing guy. After searching the forums all over and
getting instructions that included banging on the dang thing. I was ready
to give up on it. But your instructions were perfect as my recorder is now
working properly again. Thanks so much!
Aman Agrawal: i have a sony hc46e . will it work on that??
Rob Goossens: Thanx man, you saved me too. Just pushing the little black wheel a bit. Can
hardly believe it, but it did the trick right away.
Ribana Miguel: C:32:10 .I am spanish.
Ing.Pablo Gutierrez: Thank you !!! I could fix it!! Crack!
jayesh parmar: dear sir, may panasonic gs90 handycam. when i on the swich to error in to
push reset ....push reset....
to sowled my proble
declantractorvideos: thanks John for the help
Romel Carbonell: Hello again John Han. I hope all is well with you. Another problem occurred
with my hdr-hc7. This time, the cartridge will not open.
Do you have any recommendations to fix this? Thank you in advance.
Prothom Shurjo: can u give me full video??
Steve B: this actually worked on my stuck sony dcr-hc38, thanks!
Carlos Gallardo: Thanks a lot, It worket and I could fix my camera. Sony DCR-HC28.
gearnoggin: THANK YOU VERY VERY MUCH!!! Got my $3 yard sale HC52 working again!
David Chow: I own a Sony DCR-HC52 Camcorder, and somehow the LCD monitor has turned
white, is there a way to fix this problem?
-I have recharged the battery
- resetted the camcoStill having the same problem
Vladimir Kharinenkov: Many thanks!
Helped me a lot!
Very nice advice for temporary repair!
Simeun 10: i do not understand where you're pushing the gear forward or beck
Vicki Wilson: I have just bought a sony handycam off ebay and on the screen there is a
yellow flashing icon,I cannot view my tapes...
Joella Bernas: HELLO JOHN HAN HOPEFULLY YOU CAN ASSSIST ME. I HAVE A CANON ELURA 100
CAMCORDER FORMAT CARD ... ERROR ON CARD APPEARS HOW DO I FORMAT THIS
Romel Carbonell: Hello John Han...when you push the mode gear, do you feel it will move?
Yasser El-Malt: I repeated again and again succeeded and now I'm watching the video, Thanks
liam yates: This worked thank you
David Frost: Hi John, I have a Sony Digital Video Camera Recorder model DCR-HC48E.
Haven't used the camera for a year or so. I powered up the battery and the
tape which was already in the camera played okay. I then removed the tape
and when trying to install a new tape the error C:32:11 appeared. I
followed you advise, but find the tape works once but not there after. Can
you advise. Many thanks
Robert Hovodzak: Jon,
I have a same issue, code: C:32:11 on my HDR-HC38
Do you have an easy, temporary solution for that model, as well?
HamRadioNow: Worked for me, too! Thanks! Do use a Phillips screwdriver, and press kind
of hard in the little hole in the gear, just as shown in the video. I
didn't really feel much "give" or change in the gear, and I had to try it a
few times until I was successful. This camera now becomes "video" only, no
more tape. This was on a Sony HDR-HC9 camera.
Jessy Domise: Thank you very much for this video ! I had beaten the camcorder and the
case did not want to close! My mother wanted to strangle me lol so thank
you very much. It works as before :)
Yasser El-Malt: Unfortunately Mr. John has repeatedly flaw Error code C: 32:11 again when I
tried to enter the cassette tape
I have repeated many times the first instruction, but they did not help
What do you recommend me to do?
Berkner80: It's worth the risk. Otherwise I just have a paper weight. Too expensive to
fix being you can get a new HD camcorder for less than $300.
alam917406: Hi John,My one Sony DCR-HC38 I took out cassette compartment couldn’t find
the mode gear could you give me the idea where this gear located. Thanks
Yasser El-Malt: Good morning John, its realy amazing, my cam works now,thank you very
much,God bless you :)
Per Raymond Grønnestad: Hi! I've completely disassembled my dcr-hc27e. What type of lubrication are
you using. I've the same C32:11 error. Thanks Per Raymond!
Pat Russell: John man.. thx so much.. it was broken for like 2 years.. got to see my
childhood again.. and old dog who died.. that meant alot to me.. all bcuz
ur a wizz.. thx so much again.. o and those who get the code C:31:11 saying
insert the cassette .. turn the camera off and hit the reset button by the
speaker by screen.. turn on it should work without code again.. if not..
repeat.. it will work
Rudy Stain: reset didn't work, either
cmavo: Thanks Jon. It looks like you are making this fix to a Sony HDR-HC7 which
is my model that I keep getting error C32:11! I tried to fix and couldn't
find the right gear to press. Can you give a clearer idea of where this
gear is located? Thanks
flossiecom: I used this info on a Sony DCR-HC51E that had the C:32:11 error. I done as
instructed and it didnt work for the first 3 times. On the 4th try i
decided to press the RESET button and it worked. Might be a good idea to
mention that also...
Many thanks for this video :)
BACKBONEgaming: I have sony dvr-hc32 it is clicking in playback or ff and causing a glitch
every second or so. rewinds with no abnormal sound any idea?
Emma Boateng: Hi John,
I am having the same error. I am using Sony Fx1000 HDV cam. Any help. The
cassette Compartment wont close.
Rob Te Lintelo: Good afternoon, its amazing, it works also for the DCR-HC27E Sony handycam.
Thank you very much, camera is 5 years old.
Andy Nguyen: Thank you John, fixed my $1000 camera I bought 7 years ago
Rudy Stain: Thanx soooo much John. I have a Sony HDR-HC5... 1st I Mickey Moused the
'pinch roller' with 3 mil. of ball point pen tube then I pressed around
that gear and it worked... So then I put a tape in and it shut off. I
tried reset and plugging in the power supply and it's still dead. Uhg,,,
From happy to sad, Just like that, hahaha. I didn't read anyone else
having this prob yet. Any ideas, Thanx again 'Camera Hero'
Theo Faber: Thanx! Your tip helpt me with my pro camera HD1000 that had this error
code. Everything works great now after a 3 times open and closing the
cassette compartmend. GREAT!
Quachiez: You know how you push the mode gear down, do you push the hole that is in
the mode gear?or just the whole thing?
GloryBoundTravelers: I still cant figure out where the mode gear is?