HP Color LaserJet 2840 AIO Scanner ERROR 5




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Did this video help you?

IMAX Branson: Thank you for all your comments here...I think I will go straight to the trash and avoid the frustration that I read in your comments. Shame on HP!!!

Prem Bisht: HP Colourjet 2820: Same, exactly same problem. Replaced the top part fully with Rs. 17000 ($350). Within 6 months, same problem appears again. Recommendation: we may not waste money in this model. I have now disconnected the motor and lamp after opening the top screws to get rid of the annoying noise.

Hoove123: Ein drecksdrucker von HP. Geplante Obsoleszens. Ich habe den gleichen Fehler, hab ihn aufgeschraubt gereinigt u.s.w. Hat erst wieder funktioniert ein Tag später der gleiche scheiss Fehler Nr. 5.

Steven Mucklow: Contact Laser Xperts. They sell the copy scanner and the motor seperate so you dont need to replace the whole scan top (this error references both problem). The problem here looks like the stepping motor is seized up.

drsoubhi: I need to disable the scanner block. Anyone know how? No need to replace. Since it'll cost too much and it could appear again in a few years! I replaced the Bulb and I cleaned the entire mirrors without changing the calibration but the problem stills the same. Bull crap!

drsoubhi: I did the entire mentiomed procedure. Unfortunatly, i still have the same error. I replaced thr bulp itself and i ckeaned the calibration line which is fixed on the internal sidecof the upper cover bust near the edge of the glass. But the error 5 persists. i put the all in one into the garbage...! :(

Gerardo Cardona: sears this on youtube and you will find your problem: how to fix the scanner bulb warming up error hp 3330 or repair 3380 scanner bulb warm up problem

tiredfingers99: I had simular problem with the HP d135, turned out there was a clip on top of the black scanner carriage that was getting caught on the underside of the plastic frame that surrounds the glass. The clip was on your side, not near the hinge.

tiredfingers99: theres a black tab on top of the scanner carriage, when it gets hot in there, this tab moves up and gets caught on the underside of the grey plastic area near the underside of the glass and then it gets caught and gives the error. Just break off this tab and it will work. the tab is on the side nearest you near the buttons.

webchez69: ISNT IT BAD WHEN SOMETHING GIVE YOU TROUBLE, BUT YOU LOVE IT ANYWAY?? THAT'S HOW I FEEL ABOUT THIS PRINTER!

Hoove123: Funktioniert immer dann nicht wenn ich ihn mal vom Strom nehme. Fehler 5 hat/kann was mit der Stromzufuhr zu tun.... sieht aus als ob der "Stepping Motor M35sp-9t" (=googeln) hakt..

readytwoplay: Survey Said: Number 1 Answer - scanner bulb cannot see the home strip and will never work if the strip is missing or blocked.

oldcomputerexpert: Failure is due to the scanner not able to "see" the optical home strip on the under side of the glass. This is a white plastic strip with a black line with a square at the ends. The scanner will read this as the home signal when it gets to the correct position. That's what it is trying to do as it goes back & forth at the edge. You can clean the mirrors inside the scanner bar, the lens, the home strip. You can peal the strip and move it slightly, make sure the guides are clean.

Ziloard: I have the same problem. I have replaced the ADF scanner with genuine HP part, only to get no result at all. I think I will go and fix this problem with a large hammer once and for all.

Frederico K: Check the video O0fSeAT3SKc it worked for me. Good luck!

webchez69: This seems to be an error of optics, and not electrical or mechanical... search youtube on "how to fix the scanner bulb warming up error hp 3330 or repair 3380 " I cleaned the 5 mirrors in the scanner assembly (2 from below, and 3 from above). The 3 top ones can be opened by gently prying the top black cover of the scanner bulb assembly. I worked for me... looks like the mirrors get foggy over time like the read view mirror of the car?? please let me know if it worked for you ...
Rating:
HP Color LaserJet 2840 AIO Scanner ERROR 5 3 out of 5

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HP Color LaserJet 2840 AIO Scanner ERROR 5