Xperia Z Cracked Screen Repair




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Leigh J: I'm having major issues with this handset. My screen has gone too. Looks like it will cost a fortune to replace the screen.

Scott Scot: The SONY Xeperia z1s is not a durable phone

I recently upgraded my older Samsung Galaxy phone for the new SONY xperia z1s phone.  I’ve had this SONY phone for about 3 months. It slipped from my hand a couple of days ago and seemed fine as it has a additional protective cover.  Then two days later the entire glass front shattered for no reason well after the time of the fall.  I went to the T-mobile store where I purchased it and was told that Sony was good about replacing the phone as this was a situation that they have known about and had a history of problems with that phone’s glass screen before  and would replace it.  I called the Sony technical call center and was told by the consultant that I could send it in to them and they would take 14 days to evaluate it and then give me an answer as to what they would be able to do.  I was contacted via email by SONY and I have asked for them to escalate the broken phone issue to a supervisor within SONY (an email every day to them) and not a word back.

Never ever purchase a SONY product...clearly their best years as a leading electronics company are long gone.  And please don't get me started on the so called xperia water proof claim!

  I’m going to chalk this up this to experience and purchase a new Samsung phone something that I should have done from the beginning as Samsung has both great customer service and a great product.
I’ve spoken with t mobile both online and at their local office and their customer service is as unhelpful as SONY is in making defective phones.  My next move is to Verizon.

jonnyz191: i broke 2 xperia z1s with in a month then i bought a galaxy s4... the xperia was way better IMO.

Diana Mota: dude...really?? i mean.... u crack the screen of your xperia device THAT way and you send it to the manufacturer?....thats physical damage, and doesn't look  like a manufacturer issue, looks like u freaking drop it...-.- something not cover under manufacturer's warranty *i guess?*, most of the people wants their ass covered like they're paying a full warranty c'mon if you want accidents to be freaking covered get a freaking protection plan and they will replace it ... if you're a cheap ass freaker that didn't wanted to buy a 50US warranty, not their problem if you freaking drop it...i been using my xperia device for a while and it works just fine... -.-

Vj: Same issue, Sony is just money grabbers 😡

Ben Dhir: had my xperia for quite a while now, the screen is not tough as Sony tried to say upon release, its a good phone, I'm quite happy with it. the z1 is a much better phone though. The z2 isn't really much better.....

Midiotwimp: same here,cracked screen accross the centre,never dropped it,just appeared and even with insurance i still have to pay a fee,which i'm not doing,going back to old reliable nokia from now on,sony stick to making play stations and get out of the phone business

Howard Robinson: My xperia z spontaneously combusted, it broke without anybody touching it, I am 100% sure of that. I was quoted £200 for a new screen. Which I have to fit myself. Anybody know where I can get it cheaper. I paid £500 for the handset ,ihad it 6months when it broke.

Howard Robinson: My xperia z spontaneously combusted, it broke without anybody touching it, I am 100% sure of that. I was quoted £200 for a new screen. Which I have to fit myself. Anybody know where I can get it cheaper. I paid £500 for the handset ,ihad it 6months when it broke.

Dani B. Goode: so I read way too many reviews of people saying that the phone just cracked without any reason, and it wouldn't work in that cracked area.. so I just found this one for 270 euros and was thinking to buy it, thought it's a bargain, but now I don't think so.. apart from the screen, did you have any other problems with it?

teunkoerts123: freak me then. It got hit really soft and I have a tiny crack in my phone. the touch screen keeps flipping so there goes my money!

Gary Adams: Had my phone two months small crack at bottom O2 quoted £247 to repair as an out of warranty repair ... Ridiculous so many people are having issues with these "tough screens " watchdog seems to be the way forward . Sony needs to sort this out as we will all defect to Samsung and Apple else .

Connor Chalmers: i might join you on writing to watchdog. I sent it back to sony for a screen repair and they wanted £240 all in. It's obsurd. instead i've gone on ebay and picked up a nexus 4 for £130 until the pricing gets sorted.

beekiebiddyboo: here, hear! on my second screen in 6 months! Even with an aluminium rigidity case. As you said great phone but made like egg shells!! Wrote to watchdog as it seems a common complaint.

Leigh J: I got my from the Three phone shop and they have told me that I have to pay for the repair and it's over £100 which is insane.

Ben Dhir: Yes, phone working fine, a email Asian mobile shop fixed it for me, been fine since!

Steven Stewart: This happened to me aswell mate, I send it of to 3 and they said it was beyond repair, the freakers still charged me £30. Just to confirm your phone is fixed now? I was just about to send my phone away to muzuma.

Steven Stewart: So

John Doe: What shop was that?

Verity May: should still be under warranty Leigh where did u get it from? ask them to send it away for repair
Rating:
Xperia z cracked screen repair 5 out of 5

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Xperia z cracked screen repair